implementation:scan:supportguide:functional_issues
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implementation:scan:supportguide:functional_issues [2019/08/13 13:42] vise added section 7.2. Mobile picking data of pick lists cannot be synchronized |
implementation:scan:supportguide:functional_issues [2019/08/13 13:44] (current) vise [7.1. No blank serial number found] proofreading |
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| ======7. Issues while working with Produmex Scan====== | ======7. Issues while working with Produmex Scan====== | ||
| =====7.1. No blank serial number found===== | =====7.1. No blank serial number found===== | ||
| - | When scanning a serial number on the client, Produmex scan displays the following error message: | + | When scanning a serial number on the client, Produmex Scan displays an error message despite the fact that there is stock for the item in the inventory: |
| - | ''‘Current stock is too low for item ITEM. Stock: 0’'' | + | //Current stock is too low for item <itemcode>. Stock: 0// \\ |
| - | although there is stock for the item in the inventory. | + | |
| - | Affected item types: //Serial numbered items managed on release only// | + | {{ :implementation:scan:support:no_blank_serial.png |Error message}} |
| - | {{ :implementation:scan:support:no_blank_serial.png |}} | + | The affected items are the serial numbered items managed with the //On Release Only// method and the possible reason behind the error message is that the system cannot find suitable ‘blank’ serial numbers to update. |
| - | + | ||
| - | A possible solution is that the system cannot find suitable blank serial numbers to update. Check if the ’Automatic Serial Number Creation on Receipt’ option is enabled in the item master data. When that option is not enabled, SAP B1 will not create ‘blank’ serial numbers during the reception. Therefore there will be no blank serial number to update when creating inventory issue documents. Create the serial numbers manually in the ‘Serial number management - Complete’ window. | + | __Possible solution__\\ |
| + | Check if the //Automatic Serial Number Creation on Receipt// option is enabled on the //Item Master Data// screen. When it is not enabled, SAP B1 will not create ‘blank’ serial numbers during the reception. Therefore, there will be no blank serial number to update when creating inventory issue documents. \\ | ||
| + | Create the serial numbers manually on the //Serial Number Management - Complete// screen. | ||
| =====7.2. Mobile picking data of pick lists cannot be synchronized===== | =====7.2. Mobile picking data of pick lists cannot be synchronized===== | ||
implementation/scan/supportguide/functional_issues.txt · Last modified: 2019/08/13 13:44 by vise
