In the case of copying large organizational structures with the ‘Copy OSE’ function of the import tool, it is possible that the import takes longer than 10 minutes and fails due to timeout.
In order to avoid this issue, modify the timeout parameter in the import tool config file, and in the .net settings for the machine config as well.
Open the import tool config file from here: C:\Program Files (x86)\Produmex \Produmex Tools
The file name is Produmex.Sbo.Logex.Tools.ImportTool.exe.config.
Go to the appSettings and modify the transaction timeout value. The value is in hour:minute:second format. The default timeout value is 20 minutes.
To set a maximum timeout, open the machine.config from here:
The default timeout is 10 minutes. In order to override the default value, add the following to the configuration section:
<system.transactions> <machineSettings maxTimeout="00:59:00" /> </system.transactions>
The maximum timeout value is in hour:minute:second format.