Issue
When starting the add-on loader, the following error message appears:

Solution
Edit the DI API configuration file to set server name: Go to C:\Program Files (x86)\SAP\SAP Business One DI API\Conf and Edit the b1-local-machine.xml file

In this file, change the LicenseServer <value> from localhost to the correct server name and save the file.

Now restart SAP Business One with the PDMX add-on and the problem should be solved.

If the error is still there, please re-install SBO DI API on this client.

Issue
When the Produmex add-on is starting, you get the following error message:

Wrong executable digital signature for Add-on

Solution
Please follow these steps on the local SBO Clients that have problems loading the Produmex Add-on.

Go to C:\Program Files (x86)\SAP\SAP Business One and modify AddOnsLocalRegistration.sbo file as suggested below:

In the file: remove the Produmex Add-on tag and save the file.

OPTIONAL

If you cannot save due to user rights issues, Save As on the Desktop: Select type ‘All files’

Then copy → paste (Replace/overwrite) the edited file in the program files folder.

Issue
Failed to load plugin(s): Produmex.Sbo.logex.AddonPlugun → Error 41113: The software version is incorrect. Please update the software on your local device.

A newer version of the add-on was installed, and the DB versions are updated by the DB update tool.

Solution
The solution is to install a newer PMX version.

/* THE RIGHT SOLUTION: http://wiki.produmex.name/doku.php?id=support:supportguidev2:dbissues:dbupgrade#unable_to_update_db_tools_sql

WRONG SOLUTION

Issue
Cannot resolve the collation conflict between 'SQL_Latin1_General_CP850_CI_AS' and 'SQL_Latin1_General_CP1_CI_AS' in the equal to operation.

Solution
The SAP database should always have collation setting SQL_Latin1_General_CP1_CI_AS

*/

Issue
Error message like this:
System.BadImageFormatException

Solution

1. Install the correct AddOnLoader version.
   The new AddOnLoader is build on .NET framework 4.6.2, while the old one is build on 3.5.
2. Make sure that you have installed the correct Produmex Tools version. The SBO client, the Add-on Loader and Produmex Tools must be on the same platform. Make sure that you either use the 32 bit or the 64 bit version of the software per environment.

Issue
Error message like this:
System.MissingMethodException: Method not found
System.Array.Empty()

Solution
Install the .NET framework 4.6.2.

Issue
Software components (Produmex Tools, Produmex License server, Produmex Fat Client, Produmex SB1 Notification Listener, Produmex ScaleComm) that are opened from the Produmex Suite Installer do not load.

Error details:

System.ComponentModel.Win32Exception (0x80004005): The operation was canceled by the user

 at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
 at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
 at Produmex.Sbo.Logex.Tools.ProdumexSuiteInstaller.UI.ConfigurationForms.ProdumexToolsConfigForm.btnRunUpdateDatabase_Click(Object sender, EventArgs e) in D:\Projects\PNG\branches\V2020_06_WMS\Src\Logex\Produmex.Sbo.Logex.Tools.ProdumexSuiteInstaller\UI\ConfigurationForms\ProdumexToolsConfigForm.cs:line 96
 at System.Windows.Forms.Control.OnClick(EventArgs e)
 at System.Windows.Forms.Button.OnClick(EventArgs e)
 at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
 at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
 at System.Windows.Forms.Control.WndProc(Message& m)
 at System.Windows.Forms.ButtonBase.WndProc(Message& m)
 at System.Windows.Forms.Button.WndProc(Message& m)
 at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Solution
Run each component that does not load from Command Prompt as Administrator.