Table of Contents
4.3.2. Items
4.3.2.1. Item cannot be picked
Issue
When selecting an item during the picking flow, you get the message that the “Item cannot be picked”.
Solution
- Check if there is enough stock available in this Warehouse
- Check if the stock is not locked and it is free
- check if the locations are not locked
- check if the Best Before Date is still valid. (make sure that you take into account the shelf life of the item)
4.3.2.2. Open move document but items already moved
Issue
The reason for this is that these items are probably already moved by an unforseen or wrong manipulation. You can find those items with the corresponding location and SSCC in the Traceability report.
Solution
Those items are still linked to a Move document. If you close this Move document, it won't show up in the scanner anymore.
