Overview
The Environmental Check Tool is available from the 2026.10 PMX WMS release.
The Environment Check Tool runs a standardized set of technical measurements to help identify where a performance issue in the user's Produmex WMS environment may be coming from.
It automatically checks:
Network latency to the SAP Business One server
Database server memory and database sizes, to help spot memory constraints
Database and direct connection performance
Transaction Notification response time, including an empty call to detect database-side delays
SAP Business One UI performance, by timing representative UI operations
The tool is installed automatically with Produmex WMS - no additional installation or configuration is needed:
C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.EnvironmentChecks.exe
Note: It is important to run the tool and SBO as administrator, otherwise the console will not run properly!
Run the tool:
Right-click SAP Business One and select Run as administrator, then log in to the relevant company
Open File Explorer and go to C:\Program Files\Produmex\Produmex Tools\
Right-click Produmex.Sbo.Logex.Tools.EnvironmentChecks.exe and select Run as administrator
A console window opens and the checks run automatically - no input is required
Once it is done, the results are automatically saved
Reviewing your results
The user can run the tool any time so they can have a quick read on their own environment's health.
The tool automatically saves its results to a log file at:
C:\ProgramData\Boyum IT\WMS\EnvironmentChecks.log
Sharing results with Support:
Go to the folder above and locate the EnvironmentChecks log file
Attach it directly to the support case
This gives Support a consistent, predefined set of measurements up front, reducing back-and-forth troubleshooting questions