General Hardware Requirements
Server sizing
When installing an SAP Business One system together with Produmex solutions, both the hardware recommendations of SAP and of Produmex should be taken into account.
This document describes the additional hardware recommendations that should be considered on top of the SAP hardware recommendations.
Any deviation from these recommendations can lead to performance issues.
Please note: all the recommendations in this document are minimum recommendations.
General recommendations
The general recommendations are independent from the product or components. Specific product-related recommendations are additions to the general recommendations.
Database server (MSSQL)
Memory
The amount of memory allocated to the MSSQL process should be at least equal to the total size of the production databases on the server. Only the size of the MDF files should be taken into account, the size of the log (LDF) files should be ignored.
The maximum server memory allocated to the MSSQL process should be set in such a way that a sufficient amount of memory is left free for the operating system. The amount of memory to be left free depends on the operating system. This setting can be set efficiently in an iterative way, by monitoring the amount of free memory.
Note: it’s recommended to use archiving functionality whenever possible in order to decrease the size of the production databases, and thus also the amount of memory needed on the database server.
Note: the database growth should be taken into account when calculating the size of the databases.
Example:
- 3 production databases of 65GB, 20GB and 5GB: total 90GB
- The operating system requires 8GB to operate.
- At least 98GB of memory should be present on the server, out of which 90GB should be allocated to the MSSQL process.
Database server (HANA)
Memory
A recommended minimum of 128GB of memory should be present on the server.
Certain installations and configurations are able to operate successfully with lower memory configurations. Partners are encouraged to test different values as each customer's needs are unique.
The amount of memory should be at least equal to the total size of the production databases on the HANA server.
Note: the database growth should be taken into account when calculating the size of the databases.
Example:
- 3 production databases of 65GB, 20GB and 5GB: total 90GB
- 90GB < 128GB → A minimum of 128GB is required
Produmex WMS
For an installation of Produmex WMS, the recommendations below should be taken into account in addition to the general recommendations.
In certain installations, lower values can be used and our partners are encouraged to test less demanding set-ups. However, in case of performance issues, our Support teams will validate that these requirements are being met.
Summary
| Database | MSSQL | HANA |
| Minimum 56GB memory Minimum memory size = DB size +30GB memory / 1000 delivery lines CPU = 4 + users x 0.25 | Minimum 128GB memory Minimum memory size = DB size +50GB memory / 1000 transaction lines / day CPU = 8 + users x 0.5 |
|
| License server | 32MB memory 1 CPU |
|
| Mobile client | 1GB memory / user CPU = 2 + users x 0.25 |
|
| Scale service | 128MB memory 1 CPU / 4 scales |
|
| Other services | Requires specific analysis | |
| Add-on | Heavy user | Regular user |
| 4GB memory 2 high-end CPU | 800MB memory | |
Scope
The recommendations below are valid for installations within the following boundaries:
- Database size < = 120GB
- Average delivery notes lines per day < = 2000
- Concurrent terminal users < = 30
- Concurrent add-on users < = 20
For installations that exceed one or more of these parameters, a more complete analysis is required to determine the hardware requirements.
Server split-up
The server roles should be split up as described below.
MSSQL
- Database server
- Produmex mobile client server
- Produmex server (all other Produmex services: license server, notification server, scale server, etc.)
- (if any) Presentation server (SAP Business One client through RDP/Citrix)
If the only Produmex server is the license server, then the Produmex server can be combined with either the Produmex mobile client server or the Database server on one single machine.
HANA
- Database server
- Produmex mobile client server
- Produmex server (all other Produmex services: license server, notification server, scale server, etc.)
- (if any) Presentation server (SAP Business One client through RDP/Citrix)
If the only Produmex server is the license server, then the Produmex server can be combined with the Produmex mobile client server on one single machine.
Database server
MSSQL
Memory
The recommendations below should be applied in addition to the general recommendations.
A minimum of 56GB of memory should be allocated to the MSSQL process.
An extra 30GB of memory should be added per 1000 delivery lines per working day (on average).
Example 1:
- Total size of production databases: 90GB
- On average, 1500 delivery lines are created per working day
- Recommended memory: 90GB + 30GB * 1.5 = 135GB
Example 2:
- Total size of production databases: 20GB
- On average, 800 delivery lines are created per working day
- Recommended memory: 20GB + 30GB * 0.8 = 44GB → minimum of 56GB
CPU cores
The number of CPU cores should be calculated based on the number of concurrent users (mobile client and add-on combined).
The minimum amount of CPU cores is 4 + [concurrent users] x 0.25 (rounded up)
Example:
10 add-on users + 8 scanner users → 4 + (10 + 8) x 0.25 = 8.5 → minimum 9 CPU cores
HANA
Memory
The recommendations below should be applied in addition to the general recommendations.
An extra 50GB of memory should be added per 1000 delivery lines per working day (on average).
Example 1:
- Total size of production databases: 90GB
- On average, 1500 delivery lines are created per working day
- Recommended memory: 90GB + 50GB * 1.5 = 165GB
Example 2:
- Total size of production databases: 20GB
- On average, 800 delivery lines are created per working day
- Recommended memory: 20GB + 50GB * 0.8 = 60GB → minimum of 128GB
CPU cores
The number of CPU cores should be calculated based on the number of concurrent users (mobile client and add-on combined).
The minimum amount of CPU cores is 8 + [concurrent users] x 0.5 (rounded up)
Example:
10 add-on users + 8 scanner users → 8 + (10 + 8) x 0.5 = 17 → minimum 17 CPU cores
Mobile client server
Memory
1GB of memory should be counted for each concurrent mobile client running on the server.
CPU cores
The number of CPU cores should be calculated based on the number of concurrent users (mobile client and add-on combined).
The minimum amount of CPU cores is 2 + [concurrent users] x 0.25
Produmex license server
The Produmex license server requires 1 CPU core and 32MB of memory.
Produmex scale service
The Produmex scale service requires 1 CPU core per 4 connected scales, and 128MB of memory.
Other Produmex WMS services
The Produmex notification listener’s requirements highly depend on the configuration. A more complete analysis is required to determine its hardware requirements.
Add-on
Heavy users
Users who use heavy functionality (= functions that require heavy computing) are considered heavy users, and they have higher requirements.
The following functions are considered heavy:
- Create pick list proposals
- Print pick lists
- Create sales deliveries
- Close production orders
- Process cycle count
For each heavy user, an extra 4GB of memory and 2 CPU cores should be counted. A high-end CPU is also highly recommended (e.g. core i7 instead of core i3).
Regular users
For users who don’t use heavy functionality, an extra 800MB of memory should be counted for the add-on.
Produmex Manufacturing
Summary
| Database | MSSQL | HANA |
| Minimum memory size = DB size | Minimum 128GB memory Minimum memory size = DB size |
|
| Service Broker | 16GB memory 4 CPU |
|
| Add-on | Heavy user | Regular user |
| 4GB memory 2 high-end CPU | 800MB memory | |
Server split-up
The server roles should be split up as described below (there’s no difference between MSSQL and HANA).
- Database server
- Produmex service broker server
- (if any) Presentation server (SAP Business One client through RDP/Citrix)
Database server
The general recommendations are sufficient.
Produmex service broker server
Memory
16GB of memory should be counted for the service broker, independently from the amount of concurrent connections and the number of modules.
CPU cores
4 CPU cores should be counted for the service broker, independently from the amount of concurrent connections and the number of modules.
Add-on
Heavy users
Users who use heavy functionality (= functions that require heavy computing) are considered heavy users, and they have higher requirements.
The following functions are considered heavy:
- MRP
- Cost calculation
- Job scheduling control panel
- Production management cockpit
For each heavy user, an extra 4GB of memory and 2 CPU cores should be counted. A high-end CPU is also highly recommended (e.g. core i7 instead of core i3).
Regular users
For users who don’t use heavy functionality, an extra 800MB of memory should be counted for the add-on.
Produmex Scan, Operator
Summary
In certain installations, lower values can be used and our partners are encouraged to test less demanding set-ups. However, in case of performance issues, our Support teams will validate that these requirements are being met.
| Database | MSSQL | HANA |
| Minimum memory size = DB size | Minimum 128GB memory Minimum memory size = DB size |
|
| Service Broker | 16GB memory 4 CPU |
|
| Add-on | 256MB memory | |
Server split-up
The server roles should be split up as described below (there’s no difference between MSSQL and HANA).
- Database server
- Produmex service broker server
- (if any) Presentation server (SAP Business One client through RDP/Citrix)
Database server
The general recommendations are sufficient.
Produmex service broker server
Memory
16GB of memory should be counted for the service broker, independently from the amount of concurrent connections and the number of modules.
CPU cores
4 CPU cores should be counted for the service broker, independently from the amount of concurrent connections and the number of modules.
Add-on
An extra 256MB of memory should be counted on work stations that use the add-on.
Other recommendations
MSSQL server configuration
Compatibility level
The compatibility level of all databases should be set to the same level as the MSSQL server.
Hard drive separation
If the server has 2 separate physical drives, then the MDF and the LDF files should be stored on separate drives.
If the server has only one physical drive, then the MDF and the LDF files should be stored on the same drive.
Virtualization
If the servers are virtualized, extra memory and CPU cores should be counted for overhead.
Hard disks speed
Depending on the type of hard disks, and the usage of virtualization, the hard disks speed should be optimized.
SSD drives provide the best raw speed; for hard drives, using a proper RAID configuration is necessary.
Especially in the case of virtualized servers, make sure that the hard disk settings are tuned properly for the best performance possible.
Server role separation
Critical services should run alone on their server, so they do not compete for hardware resources with other processes.
The database server, Produmex mobile client server and Produmex service broker servers are all critical services that should be separated.
All other applications and services (including file server, print server, exchange server, SharePoint, web servers, etc.) should run on other servers than the ones hosting the critical services.
Presentation server
If there is a presentation server (RDP/Citrix), where the SAP Business One client runs, then the “heavy users” of the add-on should be separated from the “regular users”. Heavy users typically execute complex computational functions that require a lot of hardware resources, and separating them will reduce the impact of these complex computational functions on regular users.
Network
The recommended connection between each server and the database server should be a link aggregation of 4 gigabit ethernet connections.
Device Requirements
Produmex WMS
- Wi-Fi
- Barcode reader
- Windows CE 5+, Windows Mobile 6+, Android 4.4.4, Android 6.0
- Screen resolution: 240×320 or 320×320
Produmex Scan
Hardware requirements:
- Wi-Fi
- Barcode reader (The suffix must be tab character, no new line needed.)
- Screen resolution: 320×320, 240×320 or 640×480
- Minimum memory: 256 MB RAM
- Minimum CPU: 800 MHz
Software requirements:
- Windows CE 5+, Windows Mobile 6+ or Windows Mobile 7 (OS 7.2.2851.0 or higher)
- Microsoft .NET Compact 3.5 framework
- OR Android 6.0 or higher
Produmex Operator
- Wi-Fi
- Android 6.0 or higher
Produmex PDC
- Wi-Fi
- Operating system: Windows 7/8/8.1/10 Professional or Windows Server 2012/2016
- Screen resolution: 1024×768 or higher
- CPU: Core i3 or better
- RAM: 1GB per concurrent user
- Device type: PC or tablet
Note: Bar code scanning for Produmex PDC on these devices can be achieved by using USB bar code scanners. These are not the same devices as the handheld devices used for Produmex WMS or Produmex Scan.
Produmex Weigh
- USB or TCP/IP connection
- Capable to reply the actual weight on command
- character-based communication capability through serial or LAN-port connection
Device List
This section lists examples of devices on which Produmex products have been tested and successfully deployed by our partners.
NOTE: We are not recommending or suggesting any manufacturer, the following is only a list of devices that have worked for our partners.
Keyboard selection matrix for PDA devices
| Main PDA Type | Keyboard type | Example devices | Industry |
|---|---|---|---|
| Touchscreen only | Virtual touch keyboard | Honeywell Dolphin CT60, Zebra M60, Zebra TC20 | Retail (all scan) |
| Physical keyboard | Numeric keyboard | Datalogic Skorpio X4 28-key, Zebra MC3300 29-key | Retail (all scan) |
| Numeric / Function keyboard | Datalogic Skorpio X4 38-key, Zebra MC3300 38-key | Retail (all scan) | |
| Alphanumeric keyboard | Datalogic Skorpio X4 50-key, Zebra MC3300 47-key | Pharma, food |
The keyboard type to be selected depends on the data to be entered and on the frequency when the data must be entered.
- If the keyboard is used for entering quantities, a numeric keyboard model is enough.
- If alphanumeric data like batch or serial numbers need to be entered manually, more keys are useful.
- If most of the data is scanned, a full touchscreen PDA with virtual keyboard can also work.